PRIVACY NOTICE

 

Welcome to the Topking community! Topking Business Group Limited is committed to protecting your personal data and respecting your privacy. If you have any questions or concerns about this Privacy Statement or our handling of your personal information, please feel free to contact us at info@topkingtapes.com.

We appreciate you choosing Topking. When you visit our website (https://www.topkingtapes.com/) or use any of our services (including the website), you trust us with your personal information. We take your privacy seriously and want to be transparent about how we handle your data. Please read this privacy notice carefully. If you have any concerns about our practices, please stop using our services.

This privacy notice applies to all information collected by Topking, including information gathered through our website, services, sales, marketing activities, and events.

Please review this privacy notice carefully. It outlines our practices regarding the collection and use of your information.

TABLE OF CONTENTS

 

 

1.WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us

In Short: We collect personal information that you provide to us.

We collect personal information you voluntarily share with us when you:

• Seek information about Topking, our products, or services.
• Engage in activities on our website, such as forums, contests, or giveaways.
• Reach out to us directly.

The personal information that we collect depends on the context of your interactions with us and the Website, the choices you make and the products and features you use. The personal information we collect may include the following:

Personal Information Provided by You. We collect names; email addresses; phone numbers; and other similar information.

All personal information that you provide to us must be true, complete and accurate, and you must notify us of any changes to such personal information.

Information automatically collected

We collect certain technical information automatically when you visit our website, such as your Internet Protocol (IP) address, browser type, and device characteristics.

When you visit, use, or navigate our website, we automatically collect certain technical information that doesn’t reveal your specific identity (like your name or contact information). This information includes details about your device and how you interact with our website, such as your IP address, browser type, operating system, language preferences, the website you came from (referring URL), device name, country, location, and information about how and when you use our site. We use this information primarily to maintain the security and operation of our website and for our internal analytics and reporting purposes.

Like many businesses, we also collect information through cookies and similar technologies.

We collect the following types of information:

Log and Usage Data

This includes technical data our servers automatically collect when you use our website, such as:

Your IP address

Device information (type, model)

Browser type and settings

Website activity (pages visited, actions taken, timestamps)

Device event information (system activity, error reports, hardware setting

Device Data

This includes information about your device, such as:

• IP address (or proxy server)
• Device and application identification numbers
• Location (approximate or precise)
• Browser type
• Hardware model
• Internet service provider or mobile carrier
• Operating system and system configuration information

Location Data

We may collect your device’s location information, which can be precise or approximate. This depends on your device settings and the technology used (e.g., GPS).

Note: You can opt out of location data collection by refusing access or disabling location settings on your device. However, this might limit your ability to use certain website features.

Here’s why these changes are helpful:

• Clearer Organization: The information is categorized for easy understanding.
• Concise Language: Unnecessary words and phrases are removed.
• Emphasis on User Control: The note about location data emphasizes user choice.

Additional Tips:

• Consider using bullet points for each category. This makes the information more digestible.
• Provide more context for each data type. For example, explain how IP addresses are used to identify devices and maintain security.
• Use plain language that is easy for everyone to understand.

2.HOW DO WE USE YOUR INFORMATION?

In Short: We process your information based on legitimate business interests, contractual obligations, legal compliance, and/or your explicit consent.

We use the personal information we collect for a variety of business purposes, described in the sections below. We rely on different legal grounds for processing this information, including your consent, our legitimate business interests, contractual obligations, and legal requirements.

We use the information we collect for the following purposes:

• Account Management: We use your information to create and manage your account, including linking it to third-party accounts with your consent.
• Testimonials: We may post your testimonials on our website with your prior consent. You can request updates or deletion of your testimonial by contacting us at info@topkingtapes.com
• Feedback: We may use your information to request feedback and contact you about your website use.
• User Communications: We facilitate user-to-user communication with each user’s consent.
• Administrative Information: We may send you product, service, and new feature information, as well as updates about our terms, conditions, and policies.
• Security & Compliance: We use your information to protect our website, prevent fraud, enforce our terms and policies, comply with legal requirements, and respond to legal requests.

This revised version provides these benefits:

• Clearer Structure: The purposes are listed in a simple, easy-to-understand format.
• Concise Language: Unnecessary words and phrases are removed.
• Emphasis on User Control: The section about testimonials highlights user consent and how to manage information.
• Focus on Key Information: The focus is on how information is used, rather than the legal grounds for its use.

Additional Tips:

Consider adding a brief description of each purpose. This helps users understand the context.

• Use bullet points to make the information more digestible.
• Ensure that the language is clear and easy to understand for all users.

3.WILL YOUR INFORMATION BE SHARED WITH ANYONE?

In Short: We will only share your personal information with your consent, when legally obligated, or to provide you with the services you requested, protect your rights, or fulfill our business commitments

We may process or share your personal information based on the following legal grounds:

• Consent: We will only process your data if you have given us explicit permission for a specific purpose.
• Legitimate Interests: We may process your data when it’s necessary for our legitimate business interests.
• Contractual Obligations: We may process your personal information to fulfill the terms of a contract we have with you.
• Legal Compliance: We may disclose your information when legally required, such as in response to court orders, subpoenas, or government requests. This includes situations involving national security or law enforcement.
• Vital Interests: We may disclose your information to investigate, prevent, or take action regarding potential threats to safety, illegal activities, fraud, or violations of our policies. This includes situations where we are involved in litigation.

In addition, we may share or transfer your personal information in connection with:

Business Transfers: We may share your data as part of a merger, sale of assets, financing, or acquisition of our business by another company.

Key Improvements:

• Conciseness: Removed unnecessary repetition and shortened phrases where possible.
• Clarity: Rephrased some sentences for easier understanding.
• Organization: Grouped similar reasons together for better flow.
• Specific Examples: Added specific examples under “Legal Compliance” and “Vital Interests” for clarity.
• Active Voice: Used more active voice to make the language more engaging.
• Consistent Language: Used “personal information” consistently throughout.

4.DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

In Short:We use cookies and tracking technologies to help us understand how you use our website.

We use cookies and similar tracking technologies (like web beacons and pixels) to collect information about your website use. You can find more details about these technologies and how to manage cookies in our Cookie Notice.

 

5.HOW LONG DO WE KEEP YOUR INFORMATION?

In Short:We only keep your information as long as we need it to do what we say in this privacy notice.  We may need to keep it longer if the law requires us to do so.

Data Retention:

• We will only keep your personal information for as long as needed to fulfill the purposes described in this privacy notice, unless a longer retention period is required or permitted by law (e.g., for tax, accounting, or legal reasons).
• We will not keep your personal information for longer than 90 days for any purpose described in this notice.
• When we no longer need your personal information, we will either delete or anonymize it.
• If deletion is not possible (such as for information stored in backup archives), we will securely store your information and isolate it from further processing until deletion becomes possible.

Key Improvements:

• Clearer Structure: The information is organized into separate bullet points for easier reading.
• Conciseness: Unnecessary words and phrases were removed, such as “such as” and “for example.”
• Active Voice: Used more active voice (“we will keep,” “we will delete”) to make the language more direct and engaging.
• Simplified Language: Rephrased some sentences for easier understanding.

6.HOW DO WE KEEP YOUR INFORMATION SAFE?

In Short: We take your privacy seriously and use strong security measures to protect your personal information.

We are committed to protecting your personal information and have implemented robust technical and organizational security measures to safeguard it. However, it’s important to understand that no website or online service can be completely immune to security breaches. While we strive to protect your information, we cannot guarantee that it will never be accessed, collected, stolen, or modified by unauthorized individuals or groups.

Therefore, we strongly recommend that you access our website from a secure environment and be aware that transmitting personal information online always carries some inherent risk. We will do our best to protect your data, but ultimately, the transmission of information to and from our website is at your own discretion.

 

7.WHAT ARE YOUR PRIVACY RIGHTS?

In Short: In some regions, such as the European Economic Area, you have more control over your personal information. This includes the ability to review, change, or even close your account.

In regions like the European Economic Area, you have certain rights under data protection laws regarding your personal information. These rights may include accessing and obtaining a copy of your data, requesting corrections or deletion, restricting its processing, and, where applicable, requesting data portability. You may also have the right to object to the processing of your personal information in certain circumstances. To exercise any of these rights, please use the contact details provided below. We will carefully consider and act upon your request in accordance with applicable data protection laws. If we are relying on your consent to process your personal information, you can withdraw that consent at any time. However, withdrawing consent will not affect the lawfulness of any processing that occurred before the withdrawal, nor will it impact processing based on lawful grounds other than consent.

Data Protection Complaints:

If you are a resident of the European Economic Area (EEA) and believe we are processing your personal information unlawfully, you can file a complaint with your local data protection supervisory authority. You can find their contact details here: http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm

If you are a resident of Switzerland, you can find contact details for the data protection authorities here: https://www.edoeb.admin.ch/edoeb/en/home.html

 

8.CONTROLS FOR DO-NOT-TRACK FEATURES

Many web browsers and mobile devices offer a “Do Not Track” (DNT) feature that lets you signal your preference not to have your online browsing activity tracked. While there is currently no standardized way for websites to recognize and implement these DNT signals, we are aware of this feature and its importance to users. As such, we do not currently respond to DNT signals or any other mechanisms that communicate a preference not to be tracked online. We will, however, keep abreast of any developments in this area and update this privacy notice if a standard for online tracking is adopted that we must follow in the future.

 

9.DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

In Short: If you live in California, you have specific rights related to your personal information.

California residents have the right to request information about the categories of personal information we may have shared with third parties for direct marketing purposes. This right, known as the “Shine The Light” law (California Civil Code Section 1798.83), allows you to request this information once a year, free of charge. You can request the names and addresses of all third parties with whom we shared personal information in the preceding calendar year. To make such a request, please contact us in writing using the information provided below.

If you are a California resident under 18 years old with a registered account on our website, you have the right to request the removal of any data you’ve publicly posted. To do so, please contact us using the information provided below, including your account email address and a statement confirming your California residency. We will remove the data from public display on our website, but please be aware that it may not be completely removed from all our systems, such as backup archives.

CCPA Privacy Notice

The California Code of Regulations defines a “resident” as:

(1) every individual who is in the State of California for other than a temporary or transitory purpose and

(2) every individual who is domiciled in the State of California who is outside the State of California for a temporary or transitory purpose

All other individuals are defined as “non-residents.”

If this definition of “resident” applies to you, we must adhere to certain rights and obligations regarding your personal information.

How do we use and share your personal information?

For more details about our data collection and sharing practices, please refer to this privacy notice. You can contact us via email at info@topkingtapes.com or by using the contact information at the bottom of this document. If you are using an authorized agent to exercise your right to opt-out, we may deny the request if the agent does not provide proof of valid authorization to act on your behalf.

Will your information be shared with anyone else?

We may share your personal information with our service providers, who are for-profit entities that process data on our behalf, under written contracts that ensure the security and privacy of your information. We may also use your personal information for our own business purposes, such as internal research for technological development and demonstration. This is not considered selling your personal data. In the past 12 months, Topking Commerce Group Limited has not disclosed or sold any personal information to third parties for business or commercial purposes. We are committed to this practice and will not sell personal information belonging to website visitors, users, and other consumers in the future.

Your rights with respect to your personal data

Right to request deletion of the data – Request to delete

You have the right to request the deletion of your personal information. We will respect your request and delete your data, except in certain circumstances permitted by law, such as when another individual’s right to free speech is involved, when we are required to comply with a legal obligation, or when processing is necessary to prevent illegal activities.

Right to be informed – Request to know

You have the right to know:

• Whether we collect and use your personal information.
• The categories of personal information we collect.
• The purposes for which we use your collected personal information.
• Whether we sell your personal information to third parties.
• The categories of personal information we have sold or disclosed for a business purpose.
• The categories of third parties to whom we have sold or disclosed your personal information for a business purpose.
• The business or commercial purpose for collecting or selling your personal information.

We are not required by law to provide or delete de-identified consumer information in response to a request, nor are we obligated to re-identify individual data to verify a consumer request.

Right to Non-Discrimination for the Exercise of a Consumer’s Privacy Rights

We will not discriminate against you if you exercise your privacy rights.

Verification process

To process your request, we need to verify your identity to ensure we are providing information about the correct individual. This verification process may involve asking you to provide information that we can match with the details we already have on file. For example, we might ask for specific information or contact you using a communication method (like phone or email) you’ve previously provided. We may also use other verification methods depending on the circumstances.

We will use the personal information you provide in your request solely for verifying your identity and authorization. We will avoid asking for additional information whenever possible. However, if we cannot verify your identity using existing information, we may request additional details for verification purposes and to prevent fraud or security breaches. Any additional information you provide for verification will be deleted promptly after the verification process is complete.

Other privacy rights

• Object to the processing of your personal data.
• Request correction of your personal data if it is incorrect or outdated, or ask to restrict its processing.
• Designate an authorized agent to make a request on your behalf. We may deny a request from an agent who doesn’t provide proof of valid authorization.
• Request to opt-out of future sales of your personal information to third parties. We will process this request within 15 days of its submission.

To exercise your rights under the CCPA, you can contact us via email at info@topkingtapes.com or by using the contact information provided at the bottom of this document. We welcome your feedback and would like to hear from you if you have any concerns about how we handle your personal data.

 

10.DO WE MAKE UPDATES TO THIS NOTICE?

In Short: We’re committed to keeping this notice up-to-date and will update it as needed to comply with relevant laws.

We may update this privacy notice from time to time.  Any updates will be indicated by a revised “Revised” date, and the updated version will take effect immediately upon being posted.  If we make significant changes to this notice, we may notify you either by prominently posting a notice about those changes or by sending you a direct notification. We encourage you to review this privacy notice regularly to stay informed about how we are protecting your information.

 

11.HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or comments about this notice, you may email us at info@topkingtapes.com or by post to:

• Topking Commerce Group Limited
• 4F, Building 2, No. 10, Qiaoxin West 2nd Road, Qiaotou Town, Dongguan City, GD 523520, China

12.HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

Depending on the applicable laws in your region, you may have the right to request access to, change, or delete the personal information we hold about you. To submit a request to review, update, or delete your personal information, please visit https://topkingtapes.com/contacts-us/. We will respond to your request within 30 days.